Sales Policy

Effective Date: March 7, 2025

1. General Terms

By making a purchase from Runway Citeino, you agree to comply with this Sales Policy. We reserve the right to modify our terms at any time, and changes will take effect upon posting on our website.

2. Orders & Payment

  • All orders are subject to availability and acceptance.
  • We accept major credit/debit cards, PayPal, and other secure payment methods listed at checkout.
  • Full payment is required before order processing and shipment.

3. Pricing & Promotions

  • Prices are listed in USD and are subject to change without prior notice.
  • Promotional discounts and coupon codes must be applied at checkout and cannot be retroactively applied.
  • Sales taxes (if applicable) will be calculated based on your shipping address.

4. Shipping & Delivery

  • Orders are processed within 1-3 business days and shipped via our trusted carriers.
  • Estimated delivery times vary based on location and chosen shipping method.
  • We are not responsible for delays caused by couriers, weather conditions, or customs.

5. Returns & Refunds

  • Customers may return eligible items within 30 days of delivery (see our Refund & Return Policy for details).
  • Refunds are processed within 5-10 business days after approval.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

6. Product Availability

  • We strive to keep our inventory updated, but items may sell out unexpectedly.
  • If an item becomes unavailable after purchase, we will notify you and provide alternatives or a full refund.

7. Warranty & Liability

  • We stand by the quality of our products. Any applicable manufacturer warranties will be honored.
  • Runway Citeino is not liable for damages resulting from improper use of our products.

8. Fraud Prevention

  • We reserve the right to cancel orders suspected of fraudulent activity.
  • Accounts flagged for suspicious behavior may be restricted from future purchases.

9. Contact Information

For any sales inquiries, please contact us:

📍 Address: PO Box 223, Bridgeport, Illinois (IL)
📞 Phone: (618) 945-7318
📧 Email: info@runwayciteino.com
🌐 Website: runwayciteino.com